I have account in Axix Bank majalpur branch, vadodara, Gujarat 000010100000006, previous account was 013010100000006, after changing the account no to 00010100000006 i have received only one statement by post, for three quarter I am not receiving the the statement, I personnel go the bank and ask for the statement, I have asked with the bank executive, they have said that the statement is coming form mumbai and they have reminded the mumbai office for this matter, but till date i have not received the statement for the Oct-Dec quarter. I have received the demat statement Oct-Dec quarter on time.
below are the email revived by me form axix bank complaint officer.
Dear Sir,
We acknowledge your concern of date and while we are endorsing this email to the concerned Branch to ensure that the statements are sent to you on quarterly basis, we would like to inform you that for our Bank offers the service of e-statements of account, which is available to all our customers on monthly basis.
dated 15 January
Yours faithfully,
Charmaine Udwadia
Manager (Compliance)
We thank you for your email dated January 16. We are looking into your concern and the Bank will revert to you in the matter shortly.
Yours faithfully,
Charmaine Udwadia
Manager (Compliance)
till date no statement i have received.
binoj jaco
0 comments