Hi,
I am unfortunately customer of Bajaj Allianz Life Insurance Company and I have tried to pay the premium of my policy by credit card through online of Bajaj Allianz web portal.
I have tried 2 times to make the payment and both the times transaction failed beacuse of the technical problem with the website of Bajaj Allianz and I got mail from company that the transaction is failed.
When I have check my credit card bill in that 2 times RS40, 000 has been deducted then I have called up to company and raised a query regarding refund.
Till today 17 days are over and they are saying same sentence that the query is under process and per day I am paying interest to my credit card bank.
Please let me know that what needs to be done next to get the issue resolved.
Appreciate your help in this regard
Thanks
Hemendra Singh Shaktawat
9227440742
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