Dear Sir, I have purchased a bajaj avenger 200 dtsi in the Name of Mr. Chetan D. Sadekar Engine No. JMGBRF09693 Chasis No. MD2DGJMZZRCF10256 on 11th October from your probiking showroom situated at Old Padra Rd, Baroda. I was having problem from the first day in my bike of when we accelerate than the firing of the vehicle doesn't goes smooth. The continuity is not proper i showed the same problem at the time of 1st service at your authorised probiking service centre (Job Card No 355). First of all they kept the vehicle for 2 days i.e. 11.11.2008 at 11:00 am & 12.11.2008 i took the delivery. But at the time of delivery the problem was not solved the work done by your technicians only washing & oil changing was done. When i asked for the problem which i have mentioned at the time of giving the vehicle for service that was not solved. Asking for the same ur technician told that for more two to three days u have to keep the vehicle with us. Is this the proper time for a single vehicle to solve the problem???
When i didn't agree to keep the vehicle for more days ur technician told that there is a problem in ur carborator we have to change that but right now we r not having the stock for the same. Whenever we will receive from the company at that time we will call u.
Before this issue i met with an accident & my vehicles brake paddle & foot rest were damaged, at the same time i sent the vehicle at ur svc centre but the same answer was given from ur service centre that we r not having the stock so try to come after diwali, I waited for 20 days but till date they have not recd the material from the company. I was ready to pay the charges whatever happens.
Is this the service of PROBIKING???
Did u feel it is PROPER???
R U forcing me to go to customer cell???
Within such a small time we r facing so much problems it is too long for us to get the services of 5 years. Also the attitude of ur personals is not proper. If u feel the things r going wrong than please try improve them & solve our problem as early as possible on my same ID.
Regards
Chetan Sadekar
9979557099
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