This is in reference to the godrej aircondition we have purchased from Dass aundh pune with your finance scheme in the name of Bipul Gupta.
the amount in the pdcs was entered by your finance person which had a discrepency in the words and numbers hence the cheques bounced were collected form my recidence in pimple saudagar.
the collection agency i.e. the Yash collection agency person Ms. Varsha did not infrom my wife that she needs to pay cash . and the collection person when reached home and demanded cash . my wife did not have cash and suggested to give cheque for which Ms, varsha abused my wife and said that she will get the product picked up by her people by force.
and even the collection man misbehaved with my wife. and kept demanding cash and ms. varsha and he kept saying that it is 30th and they have a target so my wife has to give cash.
the agency person keep calling my wife a week prior to sending the person that he will come today and the person does not come at the decided time by them and she then shouts and screams at my wife for not giving the money.
this whole incident has been very traumatising for my wife.
we do not expect this kind of behaviour from and esteemed company like yours.
kindly look in to the matter and take action.
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