Recently during my visit to Indore, I had to withdraw money using my Syndicate bank ATM card, so i used a nearby IndusInd Bank atm situated at Vijaynagar in Indore. However my card was taken inside by the machine giving reason as "unauthorized access". The guard told me to contact the corresponding branch. When i contacted the corresponding branch the other day, I was told that my card has been crushed by the machine and that it was a RBI rule. I asked them if they dont want to give me the card even if i show them my passbook then kindly send it to the corresponding bank from where it was issued. My bank charges for issuing duplicate Atm card, which i dont feel i should pay. So kindly suggest me further steps and place a complaint against IndusInd Bank Branch, Industry house, Indore.
thanking you
Narendra Mohan Singh
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