I have deposited Rs. 2000.00 in my account no 601310100034131 through the bank of india ATM located at Mukhrjee Nagar on 10-03, unfortunitally there was not any slip available in the ATM so i did not get any slip of that transaction. Now till date i did not get my money in my account. I contacted several times they send me at Janakpui branch and finally the conclusion was that they would not got any packet from that ATM on the date 10-03.Then I asked for my transaction details of that days they refused to provide me that and told we have lakhs of customer we can not provide that to every one. And they are now, suggesting that i should forget about that and going forward i should not deposit money through the ATM.Please suggest me what to do now Should i do as they are suggesting .i.e. forget about my money. I am feeling cheated and i need justice from your side.
My point is if they can not provide transaction detail without the slip of transaction provided by ATM then ATM Should not perform any transaction iff it do not contains Slip. Is not it???
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