DEAR SIR,
I AM A CUSTOMER OF BARCLAYS BANK CREDIT CARD SINCE MARCH. MY CARD NO. IS 4339517599492763. I WAS GIVEN A CREDIT LIMIT OF RS.1, 10, 000. BUT BANK DECREASED IT TO RS.77, 000 WITHOUT GIVING ME ANY INTIMATION. AND ON AUGUST.05 I MADE A PAYMENT OF RS.50, 000 THROUGH CITI BANK DEMAND DRAFT (No.551374). DUE TO SOME BANKING REASON IT BOUNCED. I GAVE REQUEST TO BARCLAYS BANK ON AUG.08 TO GIVE ME A REASONING LATTER FOR THIS & AFTER THAT DAY I MADE AROUND 30 CALLS TO THEM BUT THEY ALWAYS SAID ME TO WAIT FOR FEW DAY. TWO MONTHS HAVE GONE TILL NOW, BUT I HAVE NOT RECEIVED ANY LETTER OR ANY E-MAIL ABOUT THIS. I TALKED TO MR. VIKRAM ON 17-09-08 AT 06:51PM & HE COMMITTED ME THAT I WOULD RECIEVE MY LETTER TILL 25-09-08. INSTEAD OF GIVING ME ANY LETTER, THEY HAVE CHARGED ME RS.562 AS BOUNCE CHARGES.
ON OTHER HAND CITI BANK HAS BEEN CHARGING ME EMI FOR 3 MONTHS & SAID IF I WILL NOT GIVE THEM REASONING LETTER THEY WILL NOT RELEASE MY CREDIT LIMIT.
DUE TO THIS MATTER I AM VERY VERY DISSAPPOINTED & MENTALY DISTURBED.
KINDLY, HELP ME AS EARLY AS POSSIBLE. I WILL BE THANKFUL TO YOU.
THANKING YOU,
YOURS FAITHFULLY,
SANDEEP SHARMA
CARD NO. 4339517599492763
MOB. NO. 9999180698
ADD. 226, INDIRA VIKAS COLONY,
NEAR NIRANKARI COLONY,
DELHI - 110009.
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