I had a credit card from barclays bank and due to some genuine reasons I failed to pay the outstanding amount on my card, these people have put me in defaulter list in CIBIL and then this craziest story started.
I came to know about this only when I applied for a personal loan and it got rejected as my name was appearing as defaulter, I got amazed as I never recived any call or communications from Barclays for payment, I started searching for the options to get the payments made and after several calls to the costumer care one day I received call from collection agency for settlement which I instantly made with an assurance that my records will be cleared in 10 days time and its been over two months now since I am struggling to get my name off it, due to this I am facing lot of difficulties, I have tried everything, sent them mails, which they reply after 13 days, with apologies for not clearing my account on time and reassures again that its cleared now and when i gets that checked, finds it same.
I am highly desgusted and really want to go ahead with some legal action against them.
Is there any help for I can get from this forum.
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