Hi, I am being cheated by Barclays Bank. They issued me a credit card which has not been delivered till date and card has been charged. I will have to pay bill for a card which I have never seen.
Summery -
1. 14th/15th Feb- I applied for credit card. The agent promised me 75000 and above credit limit and 2.75% of interest. When I received the statement (Not the card) the credit limit became 32000 and interest rate 3.1%
2. 28th Feb- I received an SMS from Barclays regarding receiving of application.. By that time I got a call from ICICI Lombard that they have some collaboration with Barclays and they are providing me an insurance policy on my Barclaycard. The policy cost me 3, 770 Rs. Neither let me know about any term and conditions nor I signed on any document.
3. 15th March- There was no intimation from the bank’s side about the card application status. I got a credit card statement. For the first time I saw a bank which delivers statement before the card. I was panicked that my card had been delivered to some stranger. The drama began. There was still no credit card.
4. 17th March-28th March- called at customer care a numerous times. Each time they ask me to call at 011-6001-6001.And I get the network busy for 011-6001-6001 for almost all the times. I got the statement for the second time. After 1 or 2 days I got ATM PIN number. But still no card.
5. 9th March- could not reach 011-6001-6001 after calling 100 times. I got to know that I am trapped. I can neither cancel the card nor the Insurance policy.
By this time I have wasted near about 500 Rs calling Barclays and they just do not bother about the situation. The right hand does not know what left hand is doing. And you can not reach the “Left hand” 011-6001-6001. How irresponsible Barclays Bank is! They are functioning like a Hot Dog shop on the roadside.
O GOD! Help Barclays India!!
Note: If you need any detail you can email me at [email protected]
Barclaycard Number: 4339XXXXXXXX7110
Phone Number: 9818833960
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