CREDIT CARD -4339-4863-9695-2025.
I am a user of two credit cards for last 10 years. One is a Indian company other is a multinational (I do around 4 lakhs of billing for both of them), After having met a pleading salesman from one of your desperate DSAs trying to complete month end targets I agreed to take your card which was promptly dispatched to me and I did good billing on your card also, Since then I have shifted to Pune and now I am absolutely frustrated and harassed by the kind of service provided by Barclays card, I know this email will not go to the correct authorities and no cognizance of this will be taken, but still I want to bring to your notice your banking and credit card standards.
I have cleared all your O/S which was there Rs 397=00 on 10th of April (This was actually no purchase but interest charges levied) The cheque never got cleared which I came to know only on the 23rd when I got a call from you saying that you have to make a cheque favoring Barclays bank PLC, Why was this not communicated earlier??? I have never paid any cheque to you in this manner.
Now I am getting 20 calls per day for Rs 400/- But no one is coming to collect the money! Definitely for no fault of mine now you will again charge interest on Rs 400/- and again present me with a bill.
No one has bothered to change my address and I get no billing statement neither on e-mail nor physical copy.
I am depositing a cheque of Rs 800/- against whatever O/S you claim...!! (Because after waiting for 10 days nobody has turned up) and cutting your card in 4 pieces and sending it back to your HO (Scan copy of cheque is attached)
WE HAVE BEEN IN CREDIT CARDS BUSINESS FOR LAST 40 YEARS is your proud statement and a equally pathetic service to go with.
You don't stand a chance against the prevailing banks in India giving excellent customer care.
If you have little respect left for the customer you will refund all the money that i have paid you unnecessarily for the last 3 months (Rs-2800/- odd) or atleast send a apology for the same.
Good riddance...!!
Manish Sathe.
GM-Sales
Tata Teleservices (Mah) Ltd
Pune
9225519555
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