DT. 10.06.2008
To
The Manager,
Credit card Division, (Grievance Cell)
BARCLAYS CARD .
DELHI.
REF: AGAINST CREDIT CARD NO.4339-4863-2904-0625
SUB :- COMPLAINT REGARDING YOUR SERVICES
Sir,
This is in reference to the BARCALYS credit card no 4339-4863-2904-0625 issued to me. I deposited a cheque of rs 8000/- ch.no.848901 drawn on HSBC bank on 21.05.2008. when I check my outstanding in phone banking, I found that this cheque late received by bank and bank charges me late payment charges.
I drop in karol bagh on 21.05.008.by unknown reason u recd this cheque on 22.05.2008. its not my fault. When I talk to executive. Please credit late fee amount in my card. I request you in future I always payment on before due date.
I have another credit card from other bank. I always make payment on before due dates. I am enclosing my other card bill. I am not satisfied form your services. Kindly do the needful at your end ASAP and acknowledge the receipt of the same.
Thanks and regards,
Your truly,
SANDEEP AGARWAL
C-8/2 EAST ARJUN NAGAR
SHAHDARA DELHI –110032.
22387078, 9810078343
Copy to :
[email protected]
REG OFF.1CHURCHILL PLACE, LONDONE 14SHP.
BRANCH OFF: BARCLAYS BANK PLC, 801/808 CEEJAY HOUSE, SHIVSGAGR ESTATE,
DR.A.BESANT ROAD, WORLI, MUMBAI-400018.
HEAD OF CUSTOMERS SERVICES AT BARCAYCARD, P.O.BOX 11567, NARIMAN POINT, MUMBAI-400021.
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