Below is the mail that i had sent to barclay, s card.
I am anbuvel, Holding the credit card from barclay.(43394850**481442)
I have been using this card for the past 6 months and had a tough time during this period. Recently for the past three months Iam not able withstand the problem that your out sourced people gave.
Initially i used to get calls from sparse BPO services to pay my bill.but then after i used to get calls daily from them and keep me disturbing always in spite of day and time.
one day i got a call from ahalya the Manager of Sparse BPO service i told her that will drop the cheque in the collection box, she insisted me not to drop the cheque instead she will sent her executive to collect. Since my office is quite away from the city, she requested me to send the courier to her office address which is @ ambattur. The next day she called me and said that the cheque, which I gave contains only card number. She added that it should be as Barclay card & the card number. I told her that i always give the cheque with card number only and not as name and card number. Also, I told her to forward the cheque to the bank and if there is any discrepancy with that cheque, I will take care of that. She promised me that she will forward the cheque to the bank and there was no message. After 10days the people started to call me asking for the payment, then i realised that the cheque is not presented to the bank.i registered a complaint to Barclay customer care and again got a call from sprase BPO, i talked to ahalya again and i told the same thing ie to present the cheque to the bank, but nothing happened. few days later i got a call again and this time i asked them to return the cheque, the guy at the other end told me that the cheque is in suspended state and it will not be returned.i told him that no one has to rights to hold the cheque, i asked him to return the cheque to me and i will give another cheque.he told me that the cheque is damaged and disconnected the call.the next day i got a call again and spoke to the manager the way she spoke to me was unprofessional.
After experiencing these thing i decided not to to have any further relationship with barckaycard or barclay's bank.
So please let me know the balance that i have to pay in order to cancel this card.
&&&&&&&&&&&&&&&&&&&&&&&&&--In this month statement i had a balance of 3000 i have alos paid that when i paid a huge amoutn on 4th november i got a Legal notice from A.Ramdoss & A.gunaseelan adcovates for non payment dated 18th nov. I am not sure hw do thay maintain they database.
I have planned to close any relationship with this bank.
Please don't go for barclays...
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