Inconsumercomplaints.com » Miscellaneous » Review / complaint: Barclays Credit Card - Trap of Priority Circle | News #119176

Barclays Credit Card
Trap of Priority Circle

I All,

I am also a victim as you people are. Barclay has made my life hell. One fine morning it was a Sunday 25th Oct, they called and promised me some priority circle offers. They have not told anything about the charges for the same. Now I came to know from one of my friend that it costs Rs. 6K . On that very day I mean on monday 26th Oct I have called the priority circle customer care to cancel the offer. They told clearly once activated it can not be canceled. Then I have written a mail on 31st Oct to [email protected] about the same mentioning the fact that I don't want to enjoy such a nasty facility from such a worst company. Also told them that I will cancel the card and refund it to them, if they did not help me out. I have not received any reply till now. Where as from last 10days I am mentally harassed by the customer care of Barclay for the payment of the same. But things to be noted that I have requested for the cancellation of the offer just after the day it is been activated. Also given a written request which has not been considered at all. Above all the great achievement is they have not sent any kit which they have promised in this scheme. I don't know what is their notion about the intelligence of the customers they are having. Whatever the most ridiculous fact is now their customer cares are telling that pay Rs 350 which is the minimum payable amount for the bill, then they can take the request of the cancellation. So the facts comes into picture is, the cancellation request can only be taken on payment of Rs. 350 out of nothing. I have again written a mail to them that if they continues calling me for the payment of this amount I will take a legal action in this case. When I have called Priority Circle customer care they threatened me that they will listen to the record of the conversation of that very day and will decide accordingly.

So what I thought of doing is not to pay a single rupee to them and in this concern we should file a case in consumer court to make the crap business of this company to an end.


Company: Barclays Credit Card

Country: India

Category: Miscellaneous

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