Dear Customer Care,
This is for your kind information.
My credit card no. is 4339481608582603 After card received from your side I made some transaction & paid on time & in the month of Feb. I dropped my chq. on time but due to sat & sun on next days your executive collect that chq. may be on monday & My payment credited on your A/c on 24th but not due to my fault bcoz when I had recd. that card it had not been clarfied regarding your payment methods & i have word with your executive to sort this matter but I didn't get any favourable reply from your end & in the next month when I had made a payment of Rs. 3563.00/-by chq. the chq. get dishonour due to "drawer sign differ" I called your executive & request to forward the chq. back so that I can clarify with my bank but till today I didn't get that chq. back & after the confirmation from your end I made the payment through net banking on the very 2nd day & in my next month statement they charged for dishonur charges & as well as for late payment charges how can your bank can charged twice when I had made the payment after the secound day of your call I again called your executives they told me that sir when you will made the payment it will get reversed & I again asked for that chq. & again I made the payment of Rs 370.00 through net banking as per my actual rest amount & in the next month statement the similar charges were again there so from my end I had made all the actual payments & after the 3-4 months I am getting call from your executive or your collection agency till now I talked with 5-6 executive & inspite of detailing each & everything to them I am getting these calls & again & again inspite of sorting out Or having any reply from your end the problem is still there one of your executive told me to mail so finally I am doing so & when the fault is from your end you have to pay for that & your payment collection types is very limited & poor and apart from that I am corporate customer of Hdfc bank & credit card & vodafone from the past 5 yrs. I didn't get any complaint regarding payment or the reversal of unneccesary charges if they have charged by mistake & apart from that I am getting a request no. so that in future if my problem is not sorted out I can refer that no. which your bank never provide inspite of their international existance your services are very poor & proving harreshment for the customer than other service providers. After my long efforts/request about fine reversal you are not might be agree to do it, and my card also blocked from your end. I requesting you again please reverse this charge, if you do not do so, I am also not liable to make any payment. You can feel free to take any action & I am also looking to move to consumer court as per my rights. I am mentally disturbed due to your this type of behavior, You are also not informed me about your type of payment limitations on the time of providing / releasing credit card to me.
Rgrds.
sunil kumar porwal
9811907731
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