I have a Barclays Credit card numbered-4339488868377483 .
I did not receive any bills for last four months because I had changed my address and though I requested at the earliest to change my Billing Address to Barclays, it took them a month to do that. I remember I have done shopping of around Rs. 10, 000 or may be more with this card. But I got a sms for paying some Rs. 20, 000. So I asked Barclays customer care executives to provide me a break up of my transactions by e-mail or any other means, so that I can make the payment at the earliest. But unfortunately I did not receive any e-mail statement for those transactions. Now when my Billing Date came, Barclays customer care executives called me up. I told them to send me a Bill of my transactions of last three months and I'll make a full payment. But they sent a guy to me to receive the payments but he had a bill of Rs .8000 something. So I again called them. They said to make the minimum payment and they will send me the full statement by email. But I have not received any email statements. This whole process is repeatedly going on for last three months. I have even emailed my complaints to customer care service (I have the copy of them) four times, but to no avail.
All I'm getting is addition of interests and threat to register my name in Credit Bureau. I have asked for any manager's contact number or e-mail to customer care executives but no one willing to give that. I just wish to clean my payments and do not wish to continue using such a credit card. The harassment has gone over limits.
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