Dear sir
i monika.r.bhatia, here by inform you that my barclays credit card#4339480462678986.i had received call from 022-40162380 for the offer of barclays priority circle membership (further denoted by BPCM) as per my conversation over phone to your executive, i am damn sure that there was no mention of the charge of rs 6000/-.i just called the calling person to first send me the details of the offer for BPCM and after that i'll decide.on 22nd oct.i got the sms reflecting "welcome letter has been despatched"and still fees wasn't mentioned.
but when i got my november statement of barclays card, i was shocked because in that amount of rs 6000/- asBPCM along with service tax of rs 741.60 was debited in my account.and found that i was cheated by the calling person of the BPCM.then i called on 022-40162380 i.e. BPCM #and i gave my complaint.from there i was told that my all previous calls has been recorded and they will listen to that and will be able to reply after 72 hrs, after 72 hrs i again called there and this time i was told that their system has occured some problem so i again have to wait for 72 hrs.
i called again after 72 hrs, this time they said that BPCM charges can't be cancelled because they heard the recorded conversation .but when i said i too wanted to listen that recording, they refused it by saying that they do not have the facility to make me hear.i requested them to give me my complain # they refused for that also.
through this mail i request you please solve my problem as soon as possible and please cancell my BPCM.
yours faith fully
monika .r. bhatia
credit card#4339480462678986
tel#0261-6455707
mo#9898905707, 9998091867
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