Sir / Madam, I am Mu. Thenappan holder of barclays card for the past 4 months, upto date i am receiving the statements correctly and i am a regular payer also. Recently, last month one of a customer care office from priority circle which runned by barclays bank has offered me 30% off for all purchases made in chennai, so for i purchased lot things... but, when i saw my bill its really shocked me there is no discount and when i approach them, they are behaving like rudly and force me to pay the membership fee of Rs.5000 /- with useless offer! In mean time i contact the banker as well as the priority circle office to waive the amout. But, refused to repay and they told me that they are sending me a trolly bag... its cost of Rs.2000 /- (lying) orginal cost at Saravana store at T.nagar, Chennai aprox Rs.1000 /- only if it was American Tourister or Samsonite... they wont give like that type of travel acces... Now, i dont know what to do? Kindly send me a solution for this and i also told them i wont pay the amount.
What to do? Service is good. But, Please help me!
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