I satish kanchan purchased a beetel db-6600 clip phone from Ambica Electronics 220, S V Road, Opp Post Office, Andheri (w)
Mumbai 400 058 (TEL NO : 26246145) on 11/08 and given warranty of one year and informed by the seller that any problem in the instrument will be repaired without any cost, the instrument has been given to the said shop on 03-08 for repair and told us the same will be sent to distributor for repairs on 08-08 personal visit to the shop i was informed that for repairs it will take some time on contacting over telephone on 13-08 i was told to contact directly to distributor on tel no 24332194 on contacting the distributor on the said number the attened told that the same can not be repaired as the ink has come in the phone and we can not do any thing and you can take up the matter with any body and in return asked to contact tel no 24141313 (service centre) for further details and in return the service centre person asked me to contact Mr. Saju Nair on his moble no.9967282828 and Mr. Nair informed for repair i will have to pay Rs.325/- for repairing charges
Pl note while purchaseing the instrument it has been told to us that any problem during warranty period the instrument will be repaired with out any cost, and the instument has not been retruned till date You requested to lookinto the matter and suggest the course of action to be taken
Thanks and regards,
SATISH K
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