I had placed an order as per mail confirmation from AVA merchandising as below on 15th July. However when i tried to track my order from Customer Care, it says that the order no. # 100000165 is in the name of Mr. Anand Kulkarni.
I have called up their Customer Care a number of times however they keep saying that their server is down and please call back later. I have written to their Executive Shilpi Trehan. Initially on 17th July i got a response saying that they are investigating the issue, however after that none of them have responded.
Request you to please help in sorting out the issue.
Regards
Purnima
&
email from AVA Merchandising.
Hello Purnima Wadhwani,
Thank you for your order from Main Store. Once your package ships we will send an email with a link to track your order. You can check the status of your order by logging into your account. If you have any questions about your order please contact us at 0124-4697999 Monday - Sunday, 0090Hrs - 1800Hrs.
Your order confirmation is below. Thank you again for your business.
Your Order #100000165 (placed on July 15)
Billing Information: Payment Method:
Shipping Information: Shipping Method:
Shipping/Handling Charges -
ItemSkuQtySubtotal
Trendy Benetton Wrist Watch J0011Rs395.00
SubtotalRs395.00
Shipping & HandlingRs0.00
Grand TotalRs395.00
Thank you again,
Team AVA
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