BEST Bus
AC not working in Best AC bus

I have been travelling through AC -461 (Borivali- Mulund Route via JVLR) and AC- 24 (Vashi route) but the AC is not working most of the times! When the driver & conductor are told about it, they simply say that there are too many passengers or the AC stopped working suddenly.

I dont understand if we are paying for AC service, we should get it!

Date: 24th Oct'11 Bus # 1150, Bus # AC 461 on Borivali Mulund route via JVLR