Dear Sir / Madam,
Pls find below mail received from Odisha Bus Service:-
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Hi Ratnakar,
Now you are spamming me with these mails. I believe we have made our point very clear. Considering the fact that you did travel on a bus ticket that was booked by you, there is no reason why you should expect a refund. It is absolutely ridiculous to say the least.
Appreciate your not sending these one liners with exclamation marks, not sure what point you are trying to make anyways.
Best Regards,
Abhishek
On Mon, Dec 20 at 6:05 PM, ratnakar sahoo wrote:
REMINDER!!!
& On Sat, 18/12/10, ratnakar sahoo wrote:
From: ratnakar sahoo
Subject: Re: Your Ticket Has Been Booked
To: "Abhishek Mohanty"
Cc: [email protected]
Date: Saturday, 18 December, 11:09 AM
Dear Mr. Abhishek Mohanty,
Good Morning!!
Awaiting for your reply...
Ratnakar Sahoo
Kolkata
& On Tue, 14/12/10, ratnakar sahoo wrote:
From: ratnakar sahoo
Subject: Re: Your Ticket Has Been Booked
To: "Abhishek Mohanty"
Cc: [email protected]
Date: Tuesday, 14 December, 11:13 AM
Dear Mr. Abhishek Mohanty,
I booked ticket throgh you, Odisha Bus Service so why should I go to RELIANCE.
You pls coordinate with RELIANCE at your end and arrange to refund my ticket fare.
Awaiting for your soonest action.
Thanks
Ratnakar Sahoo
& On Mon, 13/12/10, Abhishek Mohanty wrote:
From: Abhishek Mohanty
Subject: Re: Your Ticket Has Been Booked
To: "ratnakar sahoo"
Cc: [email protected]
Date: Monday, 13 December, 10:26 PM
Dear Mr. Ratnakar,
Further to the various discussions you may have had with Mr. Debasis from OBS, please note that we have paid for the tickets you claim to have not travelled on to the Bus Operator - RELIANCE. In the event you still believe there is a claim, please feel free to contact reliance Bus Operator directly.
Best Regards,
Abhishek Mohanty
Team, Odisha Bus Service
On Thu, Dec 9 at 10:23 AM, ratnakar sahoo wrote:
REMINDER!!!
& On Tue, 23/11/10, ratnakar sahoo wrote:
From: ratnakar sahoo
Subject: Re: Your Ticket Has Been Booked
To: [email protected], [email protected], [email protected]
Date: Tuesday, 23 November, 10:20 AM
Dear Mr. Mohanty,
Still awaiting for your reply...
Thanks
Ratnakar Sahoo
& On Fri, 22/10/10, ratnakar sahoo wrote:
From: ratnakar sahoo
Subject: Re: Your Ticket Has Been Booked
To: [email protected], [email protected], [email protected]
Date: Friday, 22 October, 5:46 PM
Dear Mr. Mohanty,
Still awaiting for your reply...
Thanks
Ratnakar Sahoo
& On Fri, 22/10/10, ratnakar sahoo wrote:
From: ratnakar sahoo
Subject: Re: Your Ticket Has Been Booked
To: [email protected], [email protected], [email protected], [email protected]
Date: Friday, 22 October, 10:49 AM
Dear Mr. Mohanty,
Awaiting for your reply...
Thanks
Ratnakar Sahoo
& On Thu, 21/10/10, ratnakar sahoo wrote:
From: ratnakar sahoo
Subject: Re: Your Ticket Has Been Booked
To: [email protected], [email protected], [email protected], [email protected]
Date: Thursday, 21 October, 1:39 PM
Dear Mr. Mohanty,
As per our telephonic discussion on 13/10 night regarding the refusal from the bus no OR 02 A2 6757 for on board for below ticket... may be you can re-call and you have confirm me the refund of my ticket amount Rs.300.00
So am requesting you to do the necessary to settle...
Looking forward to hear you...
Thanks & Best Regards
Ratnakar Sahoo
Kolkata
Mob : 9903456023
& On Fri, 10/9/10, [email protected] wrote:
From: [email protected]
Subject: Your Ticket Has Been Booked
To: [email protected]
Date: Friday, 10 September, 3:35 PM
Confirmation
Kolkata to Cuttack
Dear RATNAKAR SAHOO,
Thank you for choosing odishabusservice.com to buy your ticket. Please find your ticket below. We wish you a pleasant journey. -Team Odisha Bus Service
Please take a print of this ticket. A copy of the ticket has to be produced at the time of boarding. Please be present atleast 15 mins prior to time of departure at the boarding point
RATNAKAR SAHOO
Ticket No: OBS 1200
Bus Name: Kolkata to Puri (Reliance)
From: Kolkata To: Cuttack Journey Date:13/10
No. of Passengers: 1 Seat Nos: L5 Dep time: 19:50
Travels: Bus Type: Deluxe 2 2 Boarding Point:
Kolkata
ID Proof: Pan Card ID Number: BJJPS8538Q
Actual Fare: Rs. 285.00
Charge: Rs. 15
Total Fare: Rs. 300
Important Points:
odishabusservice.com is ONLY a bus ticket agent. It does not operate bus services of its own. In order to provide a comprehensive choice of bus operators, departure times and prices to customers, it has tied up with many bus operators.
odishabusservice.com's advice to customers is to choose bus operators they are aware of and whose service they are comfortable with..
odishabusservice.com responsibilities include: Issuing a valid ticket (a ticket that will be accepted by the bus operator) for its' network of bus operators
Providing refund and support in the event of cancellation
Providing customer support and information in case of any delays / inconvenience
odishabusservice.com responsibilities do NOT include: The bus operator's bus not departing / reaching on time
The bus operator's employees being rude
The bus operator's bus seats etc not being up to the customer's expectation
The bus operator canceling the trip due to unavoidable reasons
The baggage of the customer getting lost / stolen / damaged
The customer waiting at the wrong boarding point (please call the bus operator to find out the exact boarding point if you are not a regular traveler on that particular bus)
The bus operator changing the boarding point and/or using a pick-up vehicle at the boarding point to take customers to the bus departure point
1. The arrival and departure times mentioned on the ticket are only tentative timings.
2. Passengers are required to furnish the following at the time of boarding the bus: - A copy of the ticket (A print out of the ticket or the print out of the ticket e-mail). - Identity proof (Driving license, Student ID card, Company ID card, Passport, PAN card or Voter ID card). Failing to do so, they may not be allowed to board the bus.
3. Change of bus: In case the bus operator changes the type of bus due to some reason, OBS will refund the differential amount to the customer upon being intimated by the customers in 24 hours of the journey.
4.Cancellation Policy: All cancellations made up to
one week before travel date would attract a cancellation fee of 4% of total ticket fare
less than 1 week and up to 3 days before the travel date would attract 7% of total ticket fare towards cancellation fee
less than 3 days and up to 24 hours before travel date attracts 10% of ticket fare.
Ticket (s) cannot be cancelled within 24 hours of the date of journey However, please note that the cancellation fee and cancellation period may differ for specific bus services. Please contact our customer care for further details.
OBS has a No-Refund Policy for “No-Show”.
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