Inconsumercomplaints.com » Miscellaneous » Review / complaint: BEST Bus - Mental agony by wrong dignosed and monetory loss | News #122768

BEST Bus
Mental agony by wrong dignosed and monetory loss

Dear Sir,

I (Mrs Bina) want to draw your attention towards the conductor of bus no 324. I boarded the BEST bus at Agar bazar (near Sidhi Vinayak) at about 12.05 PM on 10.3.12. I purchased a ticket of Rs 40/ as i was to go to Chandiwali and return back. My Ticket no was 0712114996 dt 10.3.12 time 12.09.56. While returnig back to Agar Bazar I boarded a bus 409 by (bus MH01 L8822) upto Marol Naka at 17.24.04 time, when I showed the ticket to conductor, I got a shock of my life when he said that the ticket (of Rs 40/ which I had purchased) was meant for a Male and not a female. I was made to purchase another ticket upto Marol Naka for Rs 7 (Ticket no. 3712110081) and further from Marol to Agar Bazar for Rs 14/(Ticket no 0712114282 by Bus no 324 by bus MH01 LA 5471 at 18.13.28 hrs on 10.3.28 hrs). On my further enquiry he told me that their is no difference of fare between a male or female commuter. Under these circumstance I submit

I was wearing Punjabi suit of Blue colour with a duppatta and from any angle i was not looking like a male

I have long hairs (not boy cut or short cut) and hence could not be termed as a male

I being a Hindu has put a BINDI on fore head, with ear rings and bangles, and hence coould not be mis-understood as a male.

I was sitting on right hand side of the bus at second row meant for ladies.

Despite all these I was given a male ticket by the conductor.

Please explain-

whether the conductors are subjected to eye test.

whether this is the policy of the BEST to thug money from common people.

what is the remedy for my agony

what action is being taken against such employees of yours

how much money is collected through such unfair means

shall I approach the BEST through Right for Information

Yours sincerely'

Bina


Company: BEST Bus

Country: India

Category: Miscellaneous

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