BEST bus service
REFUSAL TO GIVE CHANGE

TO, THE GENERAL MANAGER, BEST, MUMBAI

DEAR SIR,

IT IS OFTEN FOUND THAT CONDUCTORS OF THE BUS DO NOT GIVE CHANGE EVEN TO THE EXTENT OF A SMALL AMOUNT, THAT IS, RUPEES TWO OR THREE. SIR, I WOULD LIKE TO MAKE AN APPEAL TO YOU TAHT IT IS MORE DIFFICULT FOR LADIES TO MAINTAIN CHANGE (COINS OF RUPEE ONE OR RUPEES TWO) AS THEY HAVE TO GIVE THEM NOT ONLY TO CONDUCTORS BUT ALSO TO VEGETABLE VENDORS, GROCERY SHOP VENDORS, MILKMAN ETC. IT IS ALSO FOUND THAT SOMETIMES CONDUCTORS DO NOT EVEN CONSIDER THE AGE AND PHYSICAL CONDITION OF LADIES (EG., PREGNANT WOMAN). THEY INSIST ON LADIES TO PROVIDE CHANGE. 3

I REQUEST YOUR KINDSELF TO TAKE STEPS TO ENSURE THAT A KINDER ATTITUDE IS SHOWN TO WOMEN PASSENGERS.