Best bus service mumbai
Enew the go mumbai pass

Sir,

i am best bus traveler and i buy i go Mumbai bus pass. today when i went to renew my card for current month i stand in Kew around 1hour then i reach the counter the counter man is saying he wants the pan card to take 500rs note or he need change.

i was not caring my pan card i told him in nice manner take a photo id or my visiting card he start arguing with me and finally i didn’t renew my monthly go Mumbai pass.

1. My question is why they don’t post this massage on the wall so peppole don’t west the time if they want pan card with all 500hundred note.

2. Why they shut down the entire go Mumbai counter without any notice to the consumer.

3 what I will do with go Mumbai pass?

4 why they don’t have scanner like others.

5 Why only one counter they have in colaba and the person doing all the work by hand so the one pass is taking 10 to15minutes

regards

manish