BEST
BEST bus (A/C) - A/C was not working

Dear Sir,

I was just returning from Borivali to Mulund by A/C bust No.1185, on date 19/04 at 22.05 (Departure from Borivali). I was complitely surprised that BEST A/C was not working at all. People on the bus start getting suffocate and sweating. I complaint to bus conductor Batch no. 182072 about. He showed me one reciept which was mentioning that BUS A/C is working all right and OK just 5 min before by authrised person in BEST depot Borivali, but in real it wasn't.

Bus conductor given us traffic controller no from Vadala (02224137645) who annoyed complaint and ask to contact othere person no. We tried it 4-5 times but no responce and at the end authorised person in traffic control complitly annoyed public and was not responding to me on phone properly.

BEST even refused to repay the ticket amount. This was real harasement by BEST of Mumbai public. And this is not first time, It happened to me many times while BEST traveling. There is some serious matter with vehical made and its maintainance. (BIG FRAUD BY BEST IN A/C BUSSES)

Kindly look into matter suspeciously and do the needful.

Thank you,

Regards,

DR BALWANT S.