My consumer number 14332 is with M/S Ramaniah Gas agency, Chennai - 87 whose distributer code is 641703. I had been trying to book a gas refill for the past 10 days since the 9th of January through their phone numbers 044-24866545/044-2486455/044-24865399/044-42716216/9840194915. all the phone numbers though in full working order are not responded to by the appropriate personnel. I had to take a leave from my office today to go to the aforementioned Gas agency to book the refill wherein, I found that the phones were off the hook and the three personnel who were there were utterly rustic and were discourteous. when pointed out to the phones off the hook they simply did not acknowledge the fact and I was told that "if I needed any gas I should learn to come to them in person in future." I am for warding a written complaint to the bharat gas company pointing out to the fact that I have recorded the entire conversation that I had with the personnel in my mobile.
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