I have shifted from Mumbai to Pune. Surrenderred the Cylinders and Regulator to gas agency at Mumbai as per their rules. Now I am waiting to get the Regulator & cylinders at Pune, Kothrud from last 20days. Whenever I approch to the agency they tell that the regulators are not available from Bharat Gas company hence can not issue.
The transfer cases must be taken on top priority I have already surrendered the regulator at mumbai & why same can not be available to me urgently. If company is not able to do this why they ask for surrender befor transfer, I would have been carried it with me only.
My family is suffering now due to unavailability of Regulator & Cylinders.
The company is not having any office which receives complaint and reply.
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