I went out of cooking gas early morning on the 13th of August. Today is 27th of August and I am still waiting for the gas cylinder to be delivered!! I must have called them one thousand times. It is just too difficult to get through. Either the number is busy or they don't answer. So you need to be on the phone for a good 1 to 2 hours continuously to finally get to speak to someone. I am dealing with their distributor in KoparKhairne - Vighnaharta Gas agency - phn # 022 27543744. The most ridiculous service where they just keep hanging up on you. Highly unprofessional!! They ask your consumer number and give out a standard reply, which is nothing but "OK" or "MIl Jayega" or "abhi bhijwa rahe hain". You really can't talk much else they hang up on you!! Now, how ridiculous is that??? Is there no customer service number where one can at least give a complaint?
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