This is to inform you that I have been using the Bharat LPG for the last five years. In 2003 I took my LPG connection at Haldia and was fully satisfied with your service as I used to get my cylinder within one week of booking. In the year 2006 I got posting in the Midnapur town of West Midnapur, I transfered my LPG there from Haldia and continued to enjoy another fantastic service from your distributor at Midnapur town. Then in 2008 Jan I got transfered to Kolkata and transfered my connection To M/S Banani Distributor, Ekdalia, Kolkata-700019 (Ph No- 033-24407467, 033-65677365) and the name of the proprietor is Mr. Chandan and I got my new consumer No as N-5557 . Now my life started becoming miserable. I booked my cylider and they have told me to take it from there goodwon and to carry it on my own. I can cite another recent example, I booked my cylinder on 27th May (sereial No-2544) and today is 19th June but I have not received my cylinder yet and every time I called them up to know when I will get the cylinder they told me by 2-3 days but I dont know when these 2-3 days will come. Under these circumstances I have already decided to leave Bharat gas and to avail Indane as all Indane users get their cylinders within one week of booking. I know like me, one incident you are not going to pay any heed but I am expecting clarification from the company side regarding this type of behaviour of your distributor.
Thanking You,
Amitava Bnaerjee
169, P.Majumdar Road
27 North Purbachal (Ground Floor)
South Canal Road
Kolkata-700078
Mobile-9433024282
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