Plot No.-7,
Dattaguru Co-op Housing Society,
Chinchpada Road,
At, Post and Taluk – Pen,
District – Raigad,
MAHARASHTRA
Pincode – 402 107
Date – 30/10
To,
The Chairman
Bharti Cellular Limited
Qutub Ambience
H-5/12, Mehrauli Road
New Delhi 110030
Subject – Complaint about unnecessary deductions and demand for refund
of the same.
Sir,
I, the undersigned, Nikit Narayan Mokashi, am a customer of your company. I have an Airtel connection of prepaid type bearing number 9730795194.
For last few months various amounts are being deducted unnecessarily from my balance. I have not opted for any pack or service other than use of mobile as telephone. This is not a fair trade practice.
Kindly give instructions to the concerned staff of your company to stop the deduction immediately and order the refund of the deducted amount.
Thanking you,
Yours faithfully,
Nikit Narayan Mokashi
&nbs p; Date - 09/11
Sir,
I have talked to your customer care centre representative about recent deduction on 2/11 of Rs.30/- from my balance.
My complaint was registered by no 1104396646. The supervisor accepted that my complaint is true. I was assured that the amount shall be refunded by 06/11 and I shall be informed by a voice call. But actually nothing has happened till this time.
Yours faithfully,
Nikit Narayan Mokashi
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