Dear All,
As BPCL is doing the same kind of fraud with all the custmers i would like to give an example with my latest incidence i had applied for petro card by seeing there banner stating get ur petro card with in 48 hours after applying till date i have not received my card, even though i have launched 3 complaints through telephone and mail no of times till date they have not responded me i am in a dinoma and dont know what to do, if any one who is reading this are thinking to go for a petro card i request not to go for it.
Please note the mail communication that was sent to BPCL Customer care id below with my no for which the athorities did not even reply me..
Dated: 16/07
Kind Attn: Manager Complants Cel
Dear Sir,
With reference to the above said subject i had applied for Petro Card at Jubilee hills fillinghy station on 23-06 with application no. 2210018 TXD: SA0100005910, Batch: 3100, ROC: 31, last week i spoke to one of your executive who have commited that i would be delivered to me by this week but till date i have not received at time of taking the application your banner showed 48 hours we will get the card now since it nearly a month and, today i was speeking to a gently man named Vasanth, this guy was answering so rudly as if i was so debitor for him, a part he is saying it will take one more week to print my card and then a week more to send to me, i just want to know either ur cheeting customers by keeping wrong banners or your service quality is bad like you pertol bunks, it was a cheep trick for marketing your cards if the banners were true.
I request your managment to look into this and see no other customer get this kind of image on you company
Regards
Vijith
9177420143
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