Dear Poonam Sharma (Appellate Team) / Appellate officer / Nodal Officer / Customer care
Poonam, this is Piyush Gupta. We had a telephonic discussion on July 1. My Account close Issue is still pending, as per discuss with you, I did not receive any call from Airtel, So as you were saying, I made payment, which is on higher side as on my monthly bill.
My number 9818683441 named with Naresh Kumar, I made payment Rs. 1100/-
You have included Rs. 1100/- for advance rental plan and service tax with number. I never request to activate. I request to Airtel please discontinue this number because you are not able to solve my problem, instead of discontinue my number, Airtel activate advance rental. I will not pay that amount.
My number 9818221006 named with Piyush Gupta, I made payment Rs. 2200/-.
If you have any issue or you think I may telling lie.
You can listen my discussion with your Airtel manager. Your manager were saying there all call is being recorded, which we were talking to 121.
Name – Lady Manager
Date – I st half
Date – 7/11/08
Call duration – approx 40 min..
Name:- Pratap
Date:- 11/11/08
Call Stert Time – 8:17 PM
Call transfer to manager :- 8:40 PM
Call duration – 1:04:30
Reference number… 820995650 / 197119616
Here is the list of some reference numbers, which I have received from Airtel, When I was trying to resolve my issue with Airtel………….
1. 130520096652
2. 160520092106
3. 190520099208
4. 20465641
5. 20433384
6. 20411994
7. 20377080
8. 20338526
9. 20264764
10. 20240503
11. 842735387
12. 19930943
13. 19845066
14. 19950769
15. 20553407
16. 820995650
17. 197119616
I am waiting your call towards resolve issue regarding my both numbers 9818221006, 9818683441. …
I have not received any call from Airtel Side.
I received a call from unknown number he him self say mediator from Airtel and consumer. He was saying he is an Advocate. Ha was doing loose talk. He is not supposed to do like that. If he is from Airtel side then please inform him do not do like that other wise I also can take some action against him as well as against Airtel. Because I have informed so many time to Airtel regarding my outstanding balance.
How would I know, he is right fellow or not. And why I give that much of amount. I will give my actual bill what ever is outstanding…
I am again requesting to customer care officer / Applate officer / Nodal Officer please pay attention in my case and take some action regarding the same. I want to clear my account As Soon As Possible.
Thanx
Piyush Gupta
0 9204069742
I am waiting your reply...
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