I have applied for Airtel Broadband Connection on 20th June against application no. BA 0381855 through your executive Mr. Jasni (Mob. No. 9945323122) with the terms of providing connection within 7 days of application. After the expiry of said time, I tried to contact him several times, but he didn't pick my call. Then I informed the same with your Customer Care against complaint no.21460490 and informed that it'll be done in another 7 days and provide me the mobile no. of Mr Praveen (Mob. No.9743991109) stating that he is the authorised person to do the needful. I contacted him over the phone and told me that within 2 days he will give the connection. But he didn't pick my call after that. Then I contacted Mr. Jasni, he also informed me that within 2 days he will provide the connection and he gave me the mobile no. Mr. Sunil (Mob. No. 9880963654) and he has given me the dead line os Sat 7 pm (ie, 11th June). But I didn't get the connection till now. He is not picking my call at all. I between that on 7th June again I made complaint regarding this against the complaint no.21773704, and they informed me that it will be solved in 24 hours and it will be updated to me. But i didin't get even single call from your side and I am the loser here too.
I was using another broad band connection and it is disconnected from 27th june with the expectation that I will get the connection by 27th June. Because of your negligence I made a financial loss of Rs 25000/-, for wich your are the only person responsible. It is not a small amount for me. Now it is your responsiblity to compensate my financial loss.
I would reqest you to look into this matter and compensate my losses as early as possible and get me back my installation charges with interest, otherwise I'll go for legal action against each and every people involed in this cheating.
Expecting favourable reply from your side
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