Sir,
This is to inform you that my name is Manish Kr. Bhartia, a customer of Airtel. My post paid mobile no. is 9717890632.It was purchased from Airtel’s shop set up in our college, IILM Institute for Higher Education, Gurgaon.
Mr. Dhiraj Gupta (mobile no-9871234000) from Airtel Gurgaon was present there to sell the connections. I purchased the connection by paying Rs.699/- in cash to him. Since day one of the starting of connection, I’ve been suffering from problems. In fact Airtel has become a nightmare for me. The problems are given below:-
1). After starting of the connection, the outgoing was barred. It was due to some documentation issue which arised due to Mr. Dhiraj Gupta’s misleading words that no document is required and that they will collect the documents themselves from the college authorities. In fact this problem was faced by most of the customer in the college. We have to move from pillar to post to get our connections on track.
2). Rs.699/- which I deposited at the time of purchasing the connection has not been adjusted in the bill. I contacted Mr. Dhiraj Gupta, 121 customer care, Mr. Abhishek (mobile no.9818636000), sent several emails to [email protected] solve the issue but all in vain. As there was huge rush, I forget to collect the receipt. Some reference nos. of my complaints are-18120020, 18112076, 17952609 etc.
I think Mr. Dhiraj Gupta is the most unprofessional man in Airtel and this has created a kind of impression about Airtel in my mind. Today I called him then he said that he is busy due to month ending. If such people work in Airtel than I believe nobody can expect anything better.
Below given some numbers, we just want to tell you that if Airtel will continue to create problems then our only option left would be to surrender the connection:-
9717890632-Manish Kr. Bhartia
9717890642-Amit Kumar
9717890646-Robin
9910021659-Vikash Agarwaal
9717890644-Saurav Chatterjee
9910447689-Abhijit Gun
9717731131-Vikas Tiwari
9717890611-Kunal Chamaria
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