I am associated with Airtel since 1997 . Off late (nearly 2 years) I have come across some difficulties with your network. I have brought this to the notice of your customer care division
innumerable times. Unfortunately, despite their best efforts, the cause of
voice breakage and call drop could not be diagnosed, thus problem persists
for nearly 2 years now.
Early this month I have again lodged a complain vide ref no. 15831479 for
the same defect that was escalated to Mr Subrajit Ghosh who witnessed the
call drop several times. He was genuinely very co-operative but till date
Airtel has not been able to solve the problem.
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