My wife had gone to purchse monthly household items in Big Bazzar, Ambi Mall, Gurgaon on 01.03.2008.She purchased table napkins with MRP Rs. 22/-.It was also mentioned n the offer in store that Buy one and get one free. But she was charged @60 per napkin pack which totalled to Rs. 120 for 2 which ideally should have been 2 for Rs. 22/-.Similarly there was an offer of 3 deo sprays at 99/-.But she was charged Rs.99/- for each deo. and a discount of 10% was given on the 3 deos. After coming home, when the bill was tallied, we saw the discrepancy and called the helpline no. They noted our complaint and said that someone would give us a call in 48 hrs. But it is more thanm 19 days and no one is bothered.
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