Sir,
I lost my purse in a bus (no:500C) in Bangalore. When I travelled from Udupi Garden Signal to Silk board. This happened at around 2:50pm (20/10). I had two debit cards in my purse. One was from ICICI bank and the other was a Corporation Bank Debit card. I immediately blocked my ICICI card through customer care. When I rushed to the nearest Corporation Bank (BTM Branch at BTM Water tank) to block my Corporation Bank card, at around 3:30pm, the bank people checked my account details and told that the card has been misused twice in Big Bazaar and the culprits have purchased for nearly 7500 Rupees from Big Bazaar, Koramangala. I have the bank statements as proof that these transactions happened at 3:16 pm and 3:20 pm each. I was shocked to know that the Big Bazaar Billing section people have encouraged this by not checking for the proper Signature and identity details of the Card holder while swiping the card. As a consumer I want to file a complaint against, Big Bazaar Koramangala Branch, for their carelessness in swiping card while billing, also for not indulging in proper verification for card holder and signature verification. Please advice on the steps to be taken against this cheating.
0 comments