Please note, I have still not got certified after 1.5 years of completing the course and paying 1.8 Lakhs
Following chain of emails should speak for my pain in dealing with IIM
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
How long before I get a satisfactory response from you on my query. Please help me understand if this request seems unreasonable to you..
The whole idea of a distance education program is to encourage those who have limited flexibility with time and distance. Thanks for making this program available to us, but please deliver on your promises. I kept mine by paying upfront for the course and completed the sessions.. The only part I was unable to fulfill was appear for the second semester exams.. I could not because I was travelling..
I need to know a final answer from you before I take any action… What are my options?
From: Singh, Vikram P
Sent: Wednesday, December 30 9:17 AM
To: Singh, Vikram P; 'Chaitali'; 'EduSpire SRM Koramangala'; 'Prerna Dhariwal'; '[email protected]'; '[email protected]'
Cc: 'Subhra Dhar (ldp)'
Subject: RE: EPBM-09 Course completion and certification
Hello,
Note that I have completed the first semester exams and I have missed only the second semester exams as there was no timely communication of the alternative option.
I would like to be certified for the completion of my first semester exam and participation in the EPBM course. Also, I would like to know when I can appear for the second semester exam??
Iam rightfully expecting a fast response to my queries.
Vikram
From: Singh, Vikram P
Sent: Thursday, December 24 1:34 PM
To: 'Chaitali'; EduSpire SRM Koramangala; Prerna Dhariwal; [email protected]; [email protected]
Cc: Subhra Dhar (ldp)
Subject: RE: EPBM-09 Course completion and certification
Chaitali,
I know that EPBM 9 got over in 2008 and as I was travelling I could not attend the exams in 2008. I was never given the option of appearing for the exam along with EPBM10 in Feb.
As you can see from the trail of mail below, I have been following up since February asking for the options I have.
Why didn’t anyone tell me about it then? Why did I have to wait 9 months to get this answer?
Are you asking me to write off 1.5 Lakhs I paid for this course and not be given any alternative!!!
Vikram
From: Chaitali [mailto: [email protected]]
Sent: Thursday, December 24 1:28 PM
To: Singh, Vikram P; EduSpire SRM Koramangala; Prerna Dhariwal; [email protected]; [email protected]
Cc: Subhra Dhar (ldp)
Subject: Re: EPBM-09 Course completion and certification
Dear Vikram,
Please note that EPBM 9 got over in the year 2008. You had the option of appearing for the examinations with EPBM10. Also, another round of makeup examinations were held in February for all participants of EPBM 1 to 10 to give participants an opportunity to complete the programme. We did not receive any input from you during that time.
As per the Institute’s decision all participants of EPBM 1 to 10 who have failed to clear the examinations by February will be treated as dropouts.
We regret to inform you that as per the above decision you will not be awarded any certificate.
Best wishes,
Chaitali Chakraborty
LDP Office, IIMC
9433662505
&-- Original Message &--
From: Singh, Vikram P
To: EduSpire SRM Koramangala ; [email protected] ; Prerna Dhariwal ; EduSpire SRM Koramangala ; [email protected] ; [email protected]
Sent: Monday, December 21 3:17 PM
Subject: RE: EPBM-09 Course completion and certification
You have got to do something with my case.. I still haven’t heard anything positive from anyone..
This keeps hitting one roadblock after another. Is 9 months not sufficient to resolve a simple case.. do I have to go with this trail of back and forth communication to consumer court.. is that the only option left for me???
Vikram
From: EduSpire SRM Koramangala [mailto: [email protected]]
Sent: Monday, November 23 1:46 PM
To: Singh, Vikram P
Cc: eduspire blr
Subject: Re: EPBM-09 Course completion and certification
No news! The last that I followed up, I was told that they would be writing to you.
Regards,
Sandhya.
On 23/11, Singh, Vikram P wrote:
Any news from IIM??
From: Singh, Vikram P
Sent: Tuesday, November 03 12:11 PM
To: 'EduSpire SRM Koramangala'
Subject: RE: EPBM-09 Course completion and certification
Thanks Sandhya for following up on this .. Please let me know if you have any updates to the last message from Chaitali
Regards,
Vikram
From: EduSpire SRM Koramangala [mailto: [email protected]]
Sent: Monday, October 26 11:31 AM
To: Singh, Vikram P
Cc: eduspire blr
Subject: EPBM-09 Course completion and certification
Dear Vikram,
FYI
Regards,
Sandhya Jain
Head - SRM
HNGE Centres
Koramangala, Malleshwaram, Airport Road, Residency Road
&&&- Forwarded message &&&-
From: Prerna Dhariwal
Date: 26 Oct 10:23
Subject: Fw: EPBM-09 Course completion and certification
To: [email protected]
fyi
Regards
Prerna
&-- Original Message &--
From: Chaitali
To: Prerna Dhariwal
Sent: Friday, October 23 6:32 PM
Subject: Re: EPBM-09 Course completion and certification
Dear Prerna,
There are several cases like Mr. Vikram and we are looking into these. We will inform you about the same as soon as decision will be taken, by next month.
Thanks & Regards
Chaitali
&-- Original Message &--
From: Prerna Dhariwal
To: [email protected]
Sent: Friday, October 23 6:20 PM
Subject: Fw: EPBM-09 Course completion and certification
fyi..
Regards
Prerna
&-- Original Message &--
From: Prerna Dhariwal
To: [email protected]
Sent: Thursday, September 17 4:09 PM
Subject: Fw: EPBM-09 Course completion and certification
Dear Chaitali
Please reply to the student, atleast a one liner.
Regards
Prerna
&-- Original Message &--
From: Singh, Vikram P
To: EduSpire SRM Koramangala
Cc: Prerna Dhariwal
Sent: Thursday, September 17 2:31 PM
Subject: RE: EPBM-09 Course completion and certification
Hi Sandhya,
Hope you have some news for me
Regards, Vikram
From: EduSpire SRM Koramangala [mailto: [email protected]]
Sent: Friday, September 11 4:18 PM
To: Singh, Vikram P
Cc: Prerna Dhariwal
Subject: EPBM-09 Course completion and certification
Dear Vikram,
Apologies for the frustration you have been going through for lack of response!
This is to inform you that I have been addressing your issue ever since you wrote to us. However I didn't write to you so far because you have already been writing to the right people - Chaitali and Prerna. I have once again sent a reminder (this time I have copied you) and hope to get it resolved at the earliest. Shall get back to you as soon as I get a response.
Regards,
Sandhya Jain
Head - SRM
HNGE Centres
Koramangala, Malleshwaram, Airport Road, Residency Road
&&&- Forwarded message &&&-
From: Singh, Vikram P
Date: 11 Sep 2009 18:37
Subject: RE: EPBM-09 Course completion and certification
To: "[email protected]", "[email protected]", "[email protected]", "Singh, Vikram P", EduSpire SRM Koramangala, Prerna Dhariwal
This is really getting on my nerves. I have sent so many reminders and have been following up on this for last 5 months..
I cannot believe none of you are able to guide me on the next steps here. Iam not asking for a favour, I paid for this course and all iam asking is for you to assist me with the certification process!!!
From: Singh, Vikram P
Sent: Saturday, September 05 3:08 PM
To: 'Chaitali'
Subject: RE: EPBM-09 Course completion and certification
Chaithali,
Haven’t seen your revert on the below. Can you please let me know a good time to call you next week
Thanks, Vikram
From: Chaitali [mailto: [email protected]]
Sent: Tuesday, September 01 12:53 PM
To: Singh, Vikram P
Subject: Re: EPBM-09 Course completion and certification
Dear Vikram,
This is the first time I have received your e-mail in this regards. I will get back to you within two days.
Regards
Chaitali
9433662505
&-- Original Message &--
From: Singh, Vikram P
To: Singh, Vikram P ; EduSpire SRM Koramangala ; Prerna Dhariwal ; [email protected] ; [email protected] ; [email protected]
Sent: Tuesday, September 01 3:38 PM
Subject: RE: EPBM-09 Course completion and certification
???
From: Singh, Vikram P
Sent: Thursday, August 20 11:31 AM
To: EduSpire SRM Koramangala; Prerna Dhariwal; '[email protected]'; '[email protected]'; '[email protected]'
Subject: RE: EPBM-09 Course completion and certification
ITS BEEN FOUR MONTHS SINCE IAM CHASING FOR A SIMPLE GUIDANCE ON WHAT I SHOULD DO NEXT TO OBTAIN THE CERTIFICATION.
YOU APPEARED VERY PROMPT AND ORGANISED DURING THE COURSE TILL ALL THE DUES HAD TO BE PAID. WHAT HAPPENED NOW???
IF NOBODY CAN HELP ME WITH MY REQUEST, PLEASE SAY SO.. SO THAT I CAN TAKE A DIFFERENT COURSE OF ACTION INSTEAD OF WAITING ENDLESSLY.
VIKRAM
From: Singh, Vikram P
Sent: Wednesday, August 05 6:14 PM
To: Singh, Vikram P; EduSpire SRM Koramangala; Prerna Dhariwal
Subject: RE: EPBM-09 Course completion and certification
Please revert
Vikram
From: Singh, Vikram P
Sent: Wednesday, July 29 11:49 AM
To: 'EduSpire SRM Koramangala'; Prerna Dhariwal
Subject: RE: EPBM-09 Course completion and certification
Hello,
Still haven’t got any revert from anyone. I have been following up since March on my request
Is there any assistance you can provide.
Thanks,
Vikram
From: EduSpire SRM Koramangala [mailto: [email protected]]
Sent: Wednesday, July 15 10:25 AM
To: Prerna Dhariwal
Cc: Singh, Vikram P
Subject: EPBM-09 Course completion and certification
Dear Prerna,
Request you to kindly take up the matter with Chaitali so that the student gets clarity at the earliest.
Thanks & regards,
Sandhya Jain,
Head - SRM
HNGE Centres
Koramangala, Malleshwaram, Airport Road, Residency Road
&&&- Forwarded message &&&-
From: Singh, Vikram P
Date: 14 Jul 15:42
Subject: FW: EPBM-09 Course completion and certification
To: "[email protected]"
Cc: "[email protected]"
Hi Chaithali,
My name is Vikram Singh, student id : 2209609. I was in the batch of EPBM-09
As you can see from the mail below I have completed the course and cleared my Semester 1 exams. I had to relocate to Poland before I could write my Semester 2 exams. I have been trying to followup and get a closure in some way to have the certificate of course completion. If possible I would like to take up the exam remotely from Poland. Will appreciate any other alternative to obtain the certificate now.
Regards,
Vikram Singh
[email protected] 48 69 722 0342 48 71 376 5772
Hewlett-Packard Company, Global Business Center | 40 Swidnicka Street | Wroclaw | 50-024 | Poland
From: Singh, Vikram P
Sent: Friday, July 10 8:25 PM
To: '[email protected]'; '[email protected]'
Subject: FW: EPBM-09 Course completion and certification
Hello,
Is it possible to help me with my request below. Iam trying for sometime to sort this out. All my fees are paid. You guidance is much appreciated
Regards,
Vikram Singh
EDS an HP Company, BPO
[email protected] 48 69 722 0342 48 71 376 5772
Hewlett-Packard Company, Global Business Center | 40 Swidnicka Street | Wroclaw | 50-024 | Poland
From: Singh, Vikram P
Sent: Thursday, July 02 12:43 PM
To: '[email protected]'
Subject: RE: EPBM-09 Course completion and certification
Hi Aditi,
Can you please advice
Regards, Vikram
From: Singh, Vikram P
Sent: Monday, March 30 5:27 PM
To: [email protected]
Subject: RE: EPBM-09 Course completion and certification
Hi Aditi,
Hope you are able to reply to my below message. I did not see your reply.
Regards,
Vikram
%%%%%%%%%%%%%_
From: Singh, Vikram P
Sent: Friday, March 27 12:20 PM
To: '[email protected]'
Subject: EPBM-09 Course completion and certification
Hi Aditi,
My name is Vikram Singh, Student ID : 2209609
I could not complete my question as the line was bad and you could not hear me.
My call was regarding the second semester exams which I could not appear for. I was out of India when we had the exams and I could not complete the semester exams. The other problem is, Iam relocating to Europe in couple of weeks and when I called up Hughes Direcway, they asked me to get in touch with you to find out what options I have now.
I will be out of India for atleast 2 years and it is important that I have this certification for the MBA course I attended. I did attend the classes, only I could not appear for the exams.
Can something be done in my case?
Your guidance is much appreciated
Regards,
Vikram
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