Sir,
I have purchase BIG TV Dish and my Smart Card No. is 200564604040
My TV Cut off by Big tv on 12.05.09 due to non balance .then I contected his customer care on phone, and ask him that I want to Stater-3 pack for one year . so what amount will be paid by me . and He said if you Deposit Rs.2096/- then this pack vallid upto one year.
After this I Depsited Rs. 2100/- on 12.05.09 for this pack and told him my Starter -3 pack to be emplements . and I am regulerly phone to Customer care of BiG TV and also sent Email form 18.05.09 but not emplement of the above.
Now I am again contected to customer care to day, and discussed the above matter to .seioner person Mr. Verma and he said that you deposit Rs.100/- more then we will start the same.
My porbalms is that I Regulerly contected his customer care and aslo sent email and he said we will be emplemnet with 48 hrs for the same . and now they want to Rs.100/- more from me . this is Breach of Trust . and now the position of my TV is that your balance as on date is Rs.1990/ aprox and your next recharge due on jan0 . which will be wrong because this pack only 10 Months instead of 12 months
you are therfore requested to kindly look into the matter and and infom me what action to be taken against this .please advise
Thanking you
Yours
Rajender Singh
Town Daurala, Ditt.-Meerut-250221
Phone no. 09897201356
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