In May’ I had evinced an interest in Birla Sunlife’s Children’s Dream plan and accordingly tried to contact Birla Sunlife branches in Faridabad and Janakpuri, Delhi. Soon I had received a call from Mr. Harindar Rai who introduced himself as Agency Manager in Birla Sunlife Insurance (Scanned copy of his visiting card enclosed) and promised to arrange a rebate of 30% on the first year premium. As the rebate was attractive, I readily agreed and applied for the Children’s Dream plan. The nature of payment can be verified from the first premium paid alongside the application – Rs. 3070/- (which is 70% of 2 x 2192 = 4384) vide IOB cheque No.807342 and Rs.1314/- as cash (which is exactly 30% of 2 x 2192 = 4384 i.e. the rebate promised) deposited by the aforesaid Mr. Harinder Rai himself. I was told that the next rebate on premiums would be deposited directly to my HDFC a/c. Later I had received Birla Sunlife’s policy no. 001080071 with client ID 6007390117. Since then I had paid all the premiums due but no rebate had been passed on to me as yet as per the promise and this Mr. Harinder Rai the Agency Manager of Birla Sunlife had become incommunicado.
I had made several written and electronic complaints to Birla Sunlife Insurance requesting to cancel the policy made by wrong enticement and refund the premiums or at least the the NAV of the units outstanding to my credit and not to further process my policy payments. But Birla Sunlife is yet to address these grievances of mine. Please look into the matter and ensure that the aforesaid policy is cancelled and get the premiums alongwith interest or I should be passed on the rebate as promised from the commission of the concerned insurance agent or that Harinder Rai.
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