Bank Details Updation... COMPLAINT NUMBER - 015969047 (At Birla Sunlife Mutual Fund)
Dear SEBI,
I have purchased one MF and folio number is 1013301431 against Birla Sunlife Tax Relief – Growth
I have given the request for the above mentioned folio number on 03-05 at Cams New Delhi, Barakhamba Branch Where I have requested to update new bank details.
Initially said request was rejected due to signature mismatch that too was confirmed only when I have marked a mail to BSL and got the confirmation for this on dated 27-05
Then again I have given the request to Cams New Delhi Barakhamba Road along with the Banker Signature Verification on dated 03-06 and received the confirmation on dated 17-06 that request has been updated in their record and they have confirmed this on mail along with the soft copy of the statement.
But it’s really shocking to see that after so many follow ups / reminders and even after receiving the confirmation mail old details are updated.
Its been two months that i am chasing BSL to solve the issue but still the issue stands remain there where it was. Have marked various mail and had raised by concerns over the telephone also to BSL at their customer care numbers.
They have given the COMPLAINT NUMBER - 015969047.
Request you to kindly help.
Regards
Balwinder Singh Mehta
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