Hello Sir,
I am writing on behalf of my father who is aged about 61 years. He tried boarding a bus that was numbered 80E/F in the morning between 9:15 am to 9:30 am from Okalipuram Bus Stand. This bus has automatic door closing system which should be under the control of the Driver.
Before even he could step himself completely inside the bus, the driver had closed the door and this led to a serious damage to the office bag that he was carrying. The handle of this bag separated from the bag and fell outside the bus. Moreover, his shoulder also got stuck which could have led to a serious injury (almost he would have lost his shoulder).
Is this way a driver should behave with the passengers??? He should be well aware of the fact that once the passengers have boarded themselves completely into the bus, only then is he supposed to close the door. HE DID NOT EVEN HAVE THE COURTESY TO FEEL SORRY FOR THIS RUDE BEHAVIOUR. God forbid, What if my father had lost his shoulder??? Is the driver going to compensate??? I dont understand what was the reason for this urgency in closing the door even when he is watching that he is boarding the bus.
Your staff should cultivate certain basic etiquettes regarding behaviour with their commuters. If this continues to be a habit I am sure they will turn these aged passengers into handicapts.
I kindly request you to educate your staff including the conductors to behave with respect and cultivate certain moral norms of the society. Hope you will take some strict action in this regard.
Thanking you,
[email protected]
0 comments