TO,
THE COORDINATOR,
COMPLAINT DIVISION.
IN VIEW OF MY COMPLAINT I AM FURNISHING A BRIEF HISTORY OF CASE AND IN SECOND PHASE THE PROCEEDINGS PART AS ON COMPANYS AGGREMENT THEY TOLD THEY WILL ABIDE BY LOWER COURTS VERDICT BUT NOW THEY ARE STRETCHING THE ISSUE BY SOME OR THE OTHER CAUSE. THEIR LEGAL DIVISION IS HADLING THE CASE BY MR.RAGVENDRA, BPL SANYO, BANGLORE. CAN YOUR SITE PROVIDE ME HELP IN THIS HARRASHMENT ATTITUDE OF COMPANY.
(1)
I an D.P.Johri 72 yrs retired as industrial engineer from STEEL AUTHORITY OF INDIA, with Faith in B.P.L had purchased a tv BDR-25 ON 30-10-01, COSTING RS.21, 650.Since beginning it started with COLOUR PATCH moved next to a major failure in CIRCUIT BOARD this took almost 3 months for repair though not satisfied made a compromise draw the tv from service station, now a major failure occured in PICTURE TUBE YOKE, tried to rectify but couldn’t do so at this point of time I had approached all possible communications made in B.P.L ORGANISATION i.e. BHOPAL, BANGLORE AS SPECIFED in warranty sheets. I had gone personally to your RAIPUR OFFICE c/o Mr. DEWANGAN but got no help, when got a reply from Mr. Dheeraj JAIN “JO KARNA HA KAR LO”I had no option but to move to consumer court. This all had taken in course of WARRANTY period.
Rest as you know fron district court, to state forum and from there to national forum things are going by, recently I came to know that service centre was closed down and I was unable to trace my tv which I had dropped almost 4 ½ yrs back. Going through the search process I came across your blog on a site towards B.P.L TECHNOVISION, YOUR service commintment made me feel to come forward and go for a blog to you regarding my problem. As I am retired you can think the TV which I had purchased for my recereation had put me to all types of stress, mentally and financially. In all this process due to a improper service behaviour I had incurred into a extra burden of Rs.12, 000 towards fees paid to various courts apart from my cost Rs.21, 650.
Yours truly,
D.P.JOHRI
11-A/06/10, BHILAI (C.G)
9827905298 (MOB)
(2)
TO
THE REGISTRAR,
N.C.D.R.C.
DELHI.
SUB: INFORMATION OF MY CASE.
SIR,
I AM D.P.JOHRI, 72 YRS FROM BHILAI (CHHATISGARH) HAD PURCHASED A B.P.L. TV IN 2004 BUT DUE TO PROBLEMS I HAD TO FILE A CASE AT DURG CONSUMER FORUM, FROM HERE I HAD WON BUT DUE TO COMPANY'S APPEAL AT STATE CONSUMER I HAD APPEARED AND HAD WON HERE TOO.AGAIN APPEAL WAS MADE BEFORE N.C.D.R.C DELHI, HERE WE HAD APPEARED ON MY 1ST HEARING BUT NOW I CAME TO KNOW FROM SOURCES THAT COMPANY HAD WITHDRAWN THE APPEAL, UNDER THESE CIRCUMSTANCES IAN NOT AWARE OF STATUS, KINDLY HELP ME IN THIS REGARD SO THAT I CAN FILE AN APPLICATION FOR EXECUTION AT LOWER COURT.
MY CASE NO. IS :728/06.
AND AT NCDRC IS RP/1828/07.
WITH REGARDS,
D.P.JOHRI.
11A/06/10.
BHILAI.49006
MOB:9827905298
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