Sir,
I have applied for bsnl broardband connection which is almost a year ago. I have also paid the advance for one month. But the sad part is the broadband connection is not yet installed. Whenever I try to inquire with one of your officers they tell me that this area is not yet covered for broadband. I want to ask you if this is so why in the first place was I allowed to apply for a connection and also to pay for one month. Can you please let me know and how soon can I get my connection. thanks Joy Lobo
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