Broadband service
Repeated Pathetic service by BSNL: Inappropriate billing of phone no.23154649 for the last few months

Dear Sir,

I am very sorry to inform you again that for this

month also i.e. March (Bill

no.1793958637, dt.07/04), I have been billed

excessively for the broadband usage. My telephone no.is

23154649.This excessive billing is being done for the

last 4 months and we wonder if this is being done

deleberately. I have complained many times but no

avail. When I tried to contact the public grievance

number and customer relation officer their numbers are

always unreachable. I am fed up with your customer

unfriendly service. We sincerly advise you if you can't

offer basic service to the customer, it is better to

wind up your customer

unfriendly, uncompassionate, unkindly service than

keeping the loyal customers in lurch. We have better

serive providers than BSNL.Shortly, I will bring out a

writeup about your pathetic service in the media if

that is what is required to provide minimumbetter service to

the customers. If not days are not far off when BSNL

customers will switch over to better service

providers.

Mobile no.9845917230

Regards,

Dr. Jagadish Donki