Dear Sir,
Please refer –SR 52532437 Dated 24-11-08 A/C No-12939468 User ID-4236531
& Reference no-173160 Dated 27-11-08
Undersigned spoken at customer care around 9 pm on 24-11-08 regarding disconnection of Broad Band Internet at my residence & customer care executive given me above (SR 52532437).
Subsequently visited Air Tel office at Sector -57 Noida on 27-11-08 to check & confirm the status of above SR 52532437.
I was surprised to know that SR 52532437 is not valid for disconnection.
The requisite form was filled & application was submitted once again for disconnection.
You are requested to look into the lapses in this case & disconnect of Broad Band Internet immediately as I am shifting to other city in a day or 2
Thanking you.
dushyant kuma
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