My last bill dated 10/12 amounting to Rs. 1104.00 was to be paid by 27/12. The same was deposited at the Cell one customer care shop by cheque No. 449328 on 22/12 and cleared by clearing from my account on 27/12. However, the company barred all outgoing calls from 30/12 on the plea of non-payment of dues. On calling up customer care at 9433024365 the problem was rectified after 2 days. I am shocked to see that the company has charged reconnection charges of Rs. 100/- x 2 = Rs. 200/- in the bill dated 10/01, under the head "Reconnection Charges dated 02/12.
I am claiming imediate refund of the above Rs. 200/- wrongly claimed from me and an apology fromthe company.
0 comments