The ICICI Credit Card Manager
Subject: Regarding fraudulent transactions on my card. (
Dear Sir/Madam,
I am holding ICICI Visa Card 4477 4621 5847 2009 in 2008. I have not used this card either online or at any swipe machine or in any ATM. The card was safe in a locker. Nobody else has access to the card. I have never used this card for any internet transaction till date. I have never provided card details to anyone on phone or internet. Thus there are no chances of getting the card details such as card number, CVV number, and expiry date etc.
On 26/12 I got SMS alert for following transaction
Transaction 1: of Rs 3324-00 on 13/12
We came to know for more transactions when we reported the matter to Customer care.
Last month statement only irealized about the fraud.
26/01&ICVBP-bSNL Chennai Mumbai &Rs... 832.00
None of the above transactions were done by me or authorized by me.
I called up the CUSTOMER CARE as soon as I realized about the fraud and requested for blocking of the card.
I called up call center to track that person right away but it was not done by your department. If this would have been, the IP address of the computer where all the transactions were attempted from could have been obtained. And this could have helped in getting the unauthorized user caught.
This has resulted an unnecessary trouble & metal stress to me.
I would like you to take necessary steps to investigate the matter & credit my account with immededite effect.
Yours truly,
T.MANIVANNAN.
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