I Have a freedom credit card of ABN AMRO Bank in march'07 i got a call from ABN AMRO Bank about home insurance policy but i told them that i am not intrested, they told me that policy document will be sent to you after receiving the policy you get a confirmation call if you said OK only then policy will be inforce. I got policy and wait for one week but nobody calld me, after that i send a mail to bank they told me that policy issued only insurance company (ICICI Lombard) can cancel the policy, i wrote to ICICI Lombard they reply me that they cancel the policy asap and after some day i got mail from ICICI Lombard that they cancel policy and refund the amount to ABN AMRO Bank.
But i regularly got EMI for home insurance in my statement and i send them several mails and called their customer care they told that bank didn't get refund so they are charging EMI for home insurane, atlast one executive told me that you have to write a application for cacelation of policy to Manager CRU unit Noida, i even wrote him but i didn't get any respone from them and in latest statement i got EMIof home insurance which is still reflecting in my statement.
still the matter is not resolved and i am not going to pay for this policy.
0 comments