BSNL-Cutomer care
BSNL customer care Arrogant & unaware of product information

Hi,

I had called to enquire about BSNL Golden India Plan with BSNL customer care post its advertisement in Times of India front page. THE BSNL customer care had no information about in spite of the advertisement clearly instructing to call customer care for this offer. In addition to this when I spoke the project leader she was extremely arrogant & showed off her govt babu laid back attitude. On insisting by when the information would be available she disconnected the phone.

I don’t understand why the customer care do not have the basic telephone manners & product information. Even the nearest BSNL office does not know about the Golden India Plan details.